Dimension 24.3. Scoring
|Minimum requirements for scores
Key procurement information to be made available to the public comprises:
|A Every key procurement information element is complete and reliable for government units representing all
procurement operations and is made available to the public in a timely manner.
|B At least four of the key procurement information elements are complete and reliable for government
units representing most procurement operations and are made available to the public in a timely
|C At least three of the key procurement information elements are complete and reliable for government
units representing the majority of procurement operations and are made available to the public.
|D Performance is less than required for a C score
Dimension 24.3.Timing, coverage and data requirements
Dimension 24.4. Procurement complaints management
DIMENSION MEASUREMENT GUIDANCE
24.4:1. This dimension assesses the existence and effectiveness of an independent, administrative complaint resolution mechanism. A good procurement system offers stakeholders access to such a mechanism as part of the control system, usually in addition to the general court system. To be
effective, submission and resolution of complaints must be processed in a fair, transparent, independent, and timely manner. The timely resolution of complaints is necessary to allow contract awards to be effectively reversed where required. It sets limits on remedies tied to profit/loss and costs associated with bid or proposal preparation after contract signatures. A good process also includes the ability to refer the resolution of the complaints to an external higher authority for appeal. The
Pillar Five: Predictability and Control in Budget Execution