Are you a PEFA user? Do you use PEFA Methodology, templates, publications, or PEFA assessments reports? Are you looking for PEFA data or the latest news on training and events?
The new PEFA AI Powered Chatbot is for you!

Introducing the PEFA AI Powered Chatbot: AskPEFA
All PEFA information is available on the PEFA Website (www.pefa.org), which is rich in content with special pages dedicated to PEFA Resources, News, Learning, Assessments, PFM Knowledge, PEFA Gender, PEFA Climate and more. All accessible in three official languages: English, French, and Spanish with selected publications also in Portuguese and additional languages.
To further enhance client services — ensuring easier access to all parts of the website and faster search and navigation — the PEFA Secretariat, with the support of PEFA Partners, is introducing the new PEFA AI Powered Chatbot: AskPEFA.
The PEFA AI Chatbot assists users in navigating the PEFA website to quickly locate the information they need. It helps governments, partners, experts, consultants, and international institutions around the world gain immediate access to all of PEFA’s electronic resources, reducing the time required to find and analyze information, and facilitating learning about PEFA resources, while generally facilitating learning more about PEFA. The chatbot is designed to provide instant guidance in any language.
Give it a try now in your desired language!

Key Characteristics of the PEFA AI Powered Chatbot
Communication though the PEFA AI Chatbot provides a smooth digital experience as it is available at all hours, from anywhere.
What to expect:
- The AI Chatbot is trained to understand user queries and respond accurately to questions related to PEFA topics. The AI Chatbot’s responses are based on verified information drawn from various PEFA sources available on the official website.
- It provides answers using the latest published data from uploaded documents and continuously learns from newly updated PEFA website content.
- The tool can explain its answers — just ask. By showing the sources, it ensures that the information provided is accurate, reliable, and trustworthy.
Clients can immediately use the information provided, ask additional questions to get more details, and request links to specific documents.
What Is AI And Why Is It Important To PEFA?
The practical use of AI is expanding rapidly across numerous sectors. AI chatbots are software applications that use artificial intelligence to simulate human-like conversations. AI uses data and experiences to improve over time. AI systems can learn from their mistakes, adapt to new information, and even make decisions on their own.
The PEFA AI chatbot has been developed by PEFA Secretariat in collaboration with the WBG IT team to help PEFA users and website visitors quickly and efficiently access public PEFA content and knowledge.
AI is of great importance to the future of the PEFA Program, as it allows enhanced communication with PEFA clients, making the PEFA Secretariat services readily available and more efficient providing more reliable and consistent information.
The implementation of AskPEFA is just the beginning of a new approach, as the PEFA Secretariat strongly believes in the use of emerging technologies, which will contribute to enhancing PEFA Secretariat services and products.
